Privacy Policy | Clinical Classes

Updated 07 May 2024

1. This privacy policy outlines how Studio VHG, a subsidiary of Valley Health Group (SFH Osteopath Nominees Pty Ltd ABN: 71 165 131 091) upholds your rights under the Australian Privacy Principles as per the Privacy Act 1988 (Cth). This policy details the personal information we collect, how we use it, and whom we disclose it to.
2. Personal information encompasses any data or opinion, in any form, that identifies an individual or from which an individual’s identity is apparent or reasonably ascertainable. By utilising our website and providing your information, you consent to us, as well as any third-party organisations, suppliers, or agents we engage, collecting and using your personal information in accordance with this policy.
3. We gather personal information to deliver our products and services and communicate with our patients. This may include names, addresses, mobile numbers, dates of birth, emergency contact details, bank account or credit card information, payment history, postcodes, and other pertinent details.
4. While providing personal information to Studio VHG is voluntary, certain information may be necessary for us to provide our products and/or services to you.
5. Studio VHG endeavours to maintain the security, accuracy, and currency of the information we hold about you. Your data is stored on secure servers, and measures are in place to ensure the confidentiality of this information. If you suspect unauthorised account use or security breaches, please notify us promptly. Studio VHG does not accept responsibility for any consequences arising from unauthorised access to your information.
6. Classes may be recorded by the Instructor for quality control and promotional purposes. Patients who do not consent to the use of video or still images for promotional purposes should notify the Instructor or Director in writing.
7. This privacy policy may be updated periodically, with the current version published on our website. While we may provide links to other websites, we do not assume responsibility for the safety and security once you leave our secure site.
8. By booking into a class, you automatically agree to the above terms and conditions.